At Quentro (Fullary SA), we deeply value the protection of our users' personal data and commit to adhering to the highest standards in this area. We align our procedures with top-tier international regulations such as the European Union's General Data Protection Regulation (GDPR) and Brazil's General Data Protection Law (LGPD).

Additionally, we rigorously respect and comply with local data protection laws in every country where we operate. This includes:

• Argentina: Personal Data Protection Law (Law 25.326)
• Chile: Law 19.628 on Privacy Protection
• Colombia: Law 1581
• Mexico: Federal Law on Protection of Personal Data Held by Private Parties
• Peru: Law 29733
• Uruguay: Law 18.331

Our commitment is to ensure that our users' personal data is handled with the utmost care and in accordance with the regulations in each jurisdiction.

What Personal Data Do We Collect?

We collect personal data from users at different instances and for various purposes:

• a) When you download the application, we ask for your email to create a unique account for your Quentro wallet.
• b) We also request your first name, last name, and document number for ticket identification.
• c) In some cases, a selfie may be requested by the event organizer for biometric validation. Biometric data collection in Brazilian sports events with more than 20,000 attendees complies with General Sports Law No. 14,597.
• d) For nominated tickets, additional data may be included:
  • First name
  • Last name
  • Document type
  • Document number
  • Date of birth
  • Condition for preferential pricing access

How Long Do We Store Your Personal Data?

Your personal data remains in our database until you request its deletion, provided it does not affect the rights of third parties. Biometric data requested by event organizers will be deleted within six months after the event ends.

Where Do We Store Personal Data?

We store personal data on Amazon Web Services servers in the United States. By using Quentro, you consent to this transfer and delegation to third parties. If you do not agree, you should refrain from using our services.

With Whom Do We Share It?

We do not sell or share personal data except with authorized digital service providers, such as:

• Amazon Web Services (AWS)

Providers must comply with the same data protection standards we uphold.

Confidentiality

Personal data is considered confidential and will not be shared without your authorization, except when required by a court with a valid resolution.

Rights of Data Subjects

You have the following rights regarding your personal data:

• a) Access: Request a copy of your data via info@quentro.com with subject “personal data”.
• b) Modification/Update: Request updates to incorrect data via info@quentro.com with subject “Update of Personal Data”. Some data can be updated directly in the app.
• c) Deletion: Request data deletion when it's no longer needed or if you withdraw your consent, provided it doesn’t harm third parties or conflict with legal obligations.

Complaints for Violations of Your Data Protection Rights

Contact us at info@quentro.com with subject "Personal Data – Quentro" to report data protection concerns. You may also contact your local authority:

• Argentina: Agency for Access to Public Information, Av. Pte. Gral. Julio A. Roca 710, 3rd floor, Buenos Aires.
• Brazil: National Data Protection Authority, SCN Quadra 6, Venâncio 3000, Block "A", 9th floor, Brasília, DF.
• Colombia: Superintendence of Industry and Commerce, Carrera 13 No. 27 - 00, Bogotá.
• Mexico: National Institute of Transparency, Insurgentes Sur No. 3211, Coyoacán, C.P. 04530.
• Peru: National Authority for the Protection of Personal Data, Scipión Llona 350, Miraflores, Lima.
• Uruguay: Regulatory and Control Unit of Personal Data, Liniers 1324, 4th floor, Montevideo.

About Us

Quentro is an application of Fullary S.A., a company incorporated in the Oriental Republic of Uruguay, located at Ejido 1275, Office 508, Montevideo, Uruguay.